07/08/19 21:00 PM  

RingCentral App - Web and Desktop - Activate Telephony

« Go Back

Article

 
SummaryRingCentral Phone App Telephony allows Users in your RingCentral Office account can use glip.com, RingCentral App Desktop and Mobile for calls, voicemails and text messages. When enabled in your account, you need to restart or sign out and sign in again in glip.com, RingCentral Phone App Desktop or Mobile app to enjoy the Telephony feature. 

​Follow the steps below to learn how to activate Telephony in glip.com or in RingCentral Phone App Desktop.
Details

 

How to Activate Telephony in RingCentral App Web and Desktop


For Existing Users 
For First-time Users

 

For Existing Users 


1. If you are signed in RingCentral App via glip.com or Desktop app, you will see an announcement that your Administrator has enabled the phone and SMS features for your account. Click on the restart link to enable. 

existing users phone activation

2. After restart, RingCentral App will advise you to confirm your emergency address to enable outbound phone calls. Click Confirm address to proceed. 

confirm address link

3. On a pop-up screen, you will be asked to confirm or update the address of your physical location. This address helps ensure emergency response teams can locate you in the case of emergency. You can click Edit or on the Pencil icon to update your address. Click CONFIRM once done. 

 

For First-time Users


1. If this is your first time to log in to RingCentral App via glip.com or Desktop app, click Set up your phone.  

rc app setup phone

2. Click CONTINUE on the pop-up window.

NOTE: RingCentral may confirm or ask you to update the address of your physical location. This address helps ensure emergency response teams can locate you in the case of emergency. An Edit button is provided to update the Address. Click CONFIRM once done. 

3. When Phone Setup is complete, click OK on the pop-up window.

 

See Also:


RingCentral App - Telephony Overview
RingCentral App - Web and Desktop - Make Calls with Telephony
RingCentral App - Web and Desktop - Manage Call Logs
 

Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information