Presence Status | iOS and Android
• When Away - When a User becomes inactive on desktop/web, they will appear as Offline (Gray).
NOTE: Only on mobile. On desktop/web, Presence status is Yellow.
• On an active call on RingCentral phone - Red "busy" presence will show on mobile. Once call ends/disconnected, the user will return to their previous presence status.
NOTE: This is on all endpoints: RingCentral App, RingCentral Phone, RingCentral deskphone.
• Starts/Joins a RingCentral Meeting - Red "busy" presence will show on mobile. When the meeting ends, is disconnected or interrupted, the user will return to their previous presence status.
NOTE: RingCentral Meetings for Desktop version must be 10.2 build or later. RingCentral Meetings Mobile version must be 5.4 build or later.
RingCentral App - Overview
RingCentral App - Links