08/29/18 23:42 PM  

User Hours - Set your hours of operation and Time Zone | RingCentral

« Go Back


SummaryThis article provides information on how to change the user hours of operation of an extension. User Hours determine the business hours of a User. User Hours can be configured through the RingCentral Online Account.


Set Hours of Operation and Time Zone 

1. Log in as a User to your RingCentral Online Account.
2. Go to Settings > your Name User Details.

settings - name - user details

Click on the links to proceed.

User Hours

1. Under User Details, go to Settings and Permissions. Click Edit under User Hours.

user hours edit

2. Set User Hours to any of the two options, and click Save.

• 24 hours - Select if you want incoming calls handled the same way all the time, every day.
select 24/7

• Specify hours - Select if you want incoming calls handled differently when your business is open and when it's closed. Once you have set your preferred Hours, click Save.
select custom hours

Regional Settings (Time Zone)

1. Click Edit under Regional Settings.
click edit

2. Set your preferred Time Zone and Time Format, and then click Save.
edit timezone settings

For more information on how to set a User Extension's Hours and Time Zone, go to Set a User's Hours of Operation and Time Zone - Admin

NOTE: The hours of operation and time zone that you set on your user settings will sync with the deskphone or RingCentral Phone assigned to you. For more information, go to Polycom Phones - Set or Change Date and Time.


See Also:

Updating your User Information and Details on your Online account
User Details Section Overview

Was this information helpful?

Tell us why and what can we do to improve this information