On-Demand Recordings - Download and Listen
IMPORTANT: Certain laws require that your callers hear a call-recording notification before and after a call is recorded. As an Administrator, you need to make sure your company's call recording procedures comply with all applicable laws and regulations. RingCentral is not responsible for your company's compliance.
Click on links below to learn more:
How to Access
How to Listen
How to Download
QUICK TIP: To access, download, and listen to Automatic Call Recordings, click this link.
To learn how to enable, disable, and configure your RingCentral account's Call Recording settings, go to Configuring the Call Recording Settings on your RingCentral account.
Accessing On-demand Call Recordings
NOTE: On-Demand Call Recordings can be viewed in the Call Log section of your account.
Click Admin Portal, then click My Extension.
3. Click Recordings.
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Listening to On-Demand Call Recordings
1. Access the Recordings tab under the Messages section of your account.
2. Click the Play button to listen to an on-demand call's recording.
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Downloading On-Demand Call Recordings
After you have viewed On-Demand Call Recordings, you can download these by following the steps below:
1. Click the Download link to save the on-demand call recording.
2. Save the file on your computer.
Automatic Call Recordings - Download and Listen | RingCentral
Configuring the Call Recording Settings on your RingCentral account
Recording a Call with RingCentral Phone
Automatic Call Recording - Frequently Asked Questions | RingCentral