08/28/18 15:23 PM  

User Groups - Customize | RingCentral

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SummaryThis article provides information on how Administrators can customize User groups. Group managers are responsible for managing and modifying the group members' settings as allowed by the Administrator. They can access and customize the group's Reports, as well as view the Call Log of each User group member.


User Groups - Customize

Group managers can modify the settings of a User group using the RingCentral Online account. 

1. Log in as an Administrator to your RingCentral Online account.

2. Go to Users > User Groups. Select the User group that needs to be edited.

3. The Overview tab displays the group's Name, Group Manager, and Description. Click Edit to change these settings.

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NOTE: You may also click Delete to delete the User group.

The Members tab lets you add or remove a User group member.

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NOTE: ​Administrators can edit a member's list of groups using the RingCentral Mobile app. This can be done by opening the member's User Info, and selecting which User group/s should be enabled for the User.​


See Also:

User Groups - Overview | RingCentral
User Groups - Create via RingCentral Online Account
User Groups - Frequently Asked Questions | RingCentral
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