01/26/19 00:44 AM  

Call Log - Enable or Disable Call Log Delivery | RingCentral Online Account

« Go Back


SummaryCall Log Delivery is a RingCentral feature you can configure to automatically receive Call Log reports on your Email. Follow the steps below to learn how to enable or disable this feature.

Call Log - Enable or Disable Call Log Delivery


Enable Call Log Delivery 

Administrators, Users with administrative access, and Group managers can enable Call Log Delivery using the RingCentral Online account. This feature helps you set up Call Log reports to be sent directly to your email on a schedule — Daily, Weekly, or Monthly, or on a date you specify.

Follow the steps below to enable this feature:

1. Log in to your RingCentral account.

2. Click Call Log.

3. Click Advanced FeaturesDelivery Settings.

4. Select the Email delivery schedule, then the type of Log that you wish to receive. Enter the Email Address where the Call Log report needs to be delivered.

5. Click Save.


Disable Call Log Delivery

Call Log delivery can be disabled by following the steps below:

1. Log in to the RingCentral Online account.

2. Click Call Log.

3. Click Advanced FeaturesDelivery Settings.

4. Uncheck all boxes on Email delivery schedule.

5. Delete the email address. Click Save.

See Also:
Call Log Overview
Call Log - Download Call Logs and Recorded Calls

Was this information helpful?

Tell us why and what can we do to improve this information