Initiate On-Demand Call Recording
The On-Demand Call Recording feature allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
1. In an active call, press *9 (star 9) to start recording your conversation.
NOTE: You can tap the Record button using the RingCentral Phone for Mobile.
2. To stop and save the recording, you can press *9 (star 9) again.
NOTE: You can tap the Record button again using the RingCentral Phone for Mobile to stop and save the recording.
IMPORTANT: Your callers will hear a call-recording notification before and after the call is recorded.
Call Recording Settings via RingCentral Online Account
On-Demand Call Recording - Enable or Disable
On-Demand Call Recording - Customize Announcement