06/20/19 22:51 PM  

On-Demand Call Recording - Initiate | RingCentral

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SummaryThis article provides information on how to initiate on-demand call recording. On-Demand Call Recording enables Users to record calls at any time by pressing star 9 (*9) on a phone dial pad. This feature is available to RingCentral Professional and all RingCentral Office plan subscribers.

Both Administrators and Users can manually record calls using their IP Phones or Forwarding Numbers by following the steps below:


Initiate On-Demand Call Recording

The On-Demand Call Recording feature allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile

IMPORTANT: Your callers will hear a call-recording notification before and after the call is recorded.

1. In an active call, press *9 (star 9) to start recording your conversation.

NOTE: You can tap the Record button using the RingCentral Phone for Mobile.


2. To stop and save the recording, you can press *9 (star 9) again.

NOTE: You can tap the Record button again using the RingCentral Phone for Mobile to stop and save the recording.


See Also:

RingCentral Call Recording Options
On-Demand Call Recording - Customize Announcement
On-Demand Call Recording - Enable or Disable

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