RingCentral for Salesforce App - Compose Text Messages
Click Compose Text icon in the navigation bar. Select which of your numbers you wish to send the text to. Enter the To phone number and compose the text message. Then click the Send button.
|
Lightning view
|
Classic view
|
|---|
|
|
|
The sent message will be displayed in the conversation area.
|
Lightning view
|
Classic view
|
|---|
|
|
|
NOTE: To save messages as related activities, if you have Auto-create SMS Log turned on, the messages will be logged the moment it Is successfully sent/received. Once you log in the RingCentral for salesforce app, all the history messages will be logged as well. If you wish to create log for a message conversation and the Auto-create SMS Log is turned off, go the message conversation details page and click the Save icon.
See Also:
