03/22/19 18:36 PM  

RingCentral Phone - Plantronics Integration Disabled

« Go Back


SummaryError: "The application cannot connect to the Plantronics HUB which enables the call control features on the Plantronics audio device. Please install the Plantronics HUB software from www.plantronics.com."


A similar error message will be displayed in other specific use-cases listed below:

1) If integration was enabled previously but the application cannot communicate with HUB any longer. 
2) If a user tries to enable integration and we cannot connect to HUB. 
3) If a user uninstalls HUB while integration is enabled.

NOTE: You may go to Plantronics HUB for Windows and Mac System Requirements for more information Plantronics HUB installation.

Was this information helpful?

Tell us why and what can we do to improve this information