08/14/19 21:47 PM  

Analytics and Reporting - Create a Dashboard | RingCentral Contact Center

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SummaryThis article describes the steps to add a dashboard on the Admin view in RingCentral Contact Center.


How to create a Dashboard?

Required security profile permissions: Any View permission in Real-Time Dashboard Widgets or Historical Dashboard Widgets.

(If you have not created a dashboard before, you will see a blank dashboard view.)

1. In the Reporting application, click Dashboards.

2. Click Create New.

3. Type a name for the dashboard in the Dashboard Name field.

4. To allow others to view the dashboard, check Shared.

5. Drag and drop the desired widgets into the dashboard.

6. Click Save. You can now select the new dashboard from the Dashboard View drop-down.

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