02/16/19 03:50 AM  

User Details - Configure Custom Fields (On-Demand) | RingCentral

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SummaryThis article provides Administrators steps for adding and removing custom fields in the User Details section of the RingCentral account. The Custom Fields feature allows company administrators to create fields in User Details which can be used to store company-specific data, unique identifiers, etc.
Details

 

How to Configure a Custom Field in User Details

 

Availability

This feature is available on-demand at no additional cost. Contact RingCentral Support to enable this feature on your account.

 

Limitations

• Up to maximum of 5 custom fields can be created
• Limited Extensions are not supported
• Directory Integrations are not supported (Okta or Google)

 

How to add a Custom Field

1. Log in to your RingCentral Account.
2. Under the Admin Portal, click Tools, then select Custom Fields.
3. Click the Add Custom Field button.
4. Enter the custom field's name, then click Save

 

How to rename an existing Custom Field

1. Log in to your RingCentral Account.
2. Under the Admin Portal, click Tools, then select Custom Fields.
3. Select the custom field from the list, then click on Rename.
4. Enter the updated field's name, then click Save

 

How to delete a Custom Field

Deleting this field will permanently remove information stored in this field for all users and is not recoverable. It is strongly recommended that you download / save your user information prior to deleting this field. To proceed, follow the steps below.

1. Log in to your RingCentral Account.
2. Under the Admin Portal, click Tools, then select Custom Fields.
3. Select the custom field from the list, then click on Remove.
4. Read the disclaimer, then click Yes if you agree.

 

 

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