What is RingCentral Retention Management API?
Currently, RingCentral stores 90 days of message data (SMS, MMS, voicemail, fax, and pager) or 10,000 messages by default. Account administrators can set the Data Retention Policy and ensure the organization keeps less than 90 days worth of data with the RingCentral Retention Management API, which is also called the Message Storage Configuration API. See the API Reference site for more information.
NOTE: If you want to configure data retention for more than 90 days, then you should contact RingCentral Professional Services.
• Helps you manage data volume programmatically
• Assists in optimizing your organization's data usage
Message Storage and Account Data Retention | RingCentral