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What types of file can be attached to a Fax
RingCentral Internet Fax makes faxing easy by allowing you to send a fax message and attach several file types without a fax machine or dedicated line.
To prevent issues when sending your documents as fax attachments, make sure to check the following before sending your fax message:
• Ensure that the attached files are supported. For the list of supported file types, scroll down to the table below.
• Ensure that the file name of the attached files do not include ampersands (e.g. &) or other special characters such as @#$%^&*, etc...
• Ensure that the attachment does not exceed 200 pages.
• Ensure that the combined size of all attachments do not exceed 20 MB.
Supported File Types
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File Extension
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Application Type
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Supported Versions
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pdf
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Adobe Acrobat / Adobe Reader
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All
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psd
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Adobe PhotoShop
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3.0 and higher
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doc, docx, docm*
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Microsoft Word
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Windows: 95, 97, 2000, 2003, 2007
Mac: 4, 5.x, 95, 98
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dot
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Microsoft Word Document Template
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All
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mcw
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Microsoft Word for Mac
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4 - 5.1
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xls, xlsx, xlsb, xlsm*
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Microsoft Excel
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5, 95, 97, 2000, 2003, 2007
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ppt, pptx, pptm*
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Microsoft PowerPoint
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4 and higher
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vsd, vdx
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Microsoft Visio
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All
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pub
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Microsoft Publisher
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98, 2000, 2003
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wps
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Microsoft Works
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All
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wri
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Microsoft Windows Write
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All
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awd
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Microsoft Fax
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All
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tif, tiff, gif, jpg, jpeg, bmp, png, pcx, tga
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Generic Graphic Formats
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All
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rtf
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Rich Text Format
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All
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txt, log, h, cpp, c, err, hpp
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Text Files
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All
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wk1, wk3, wk4
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Lotus 1-2-3
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All
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wq1
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Quattro Pro DOS
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All
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xml
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Extensible Markup Language
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All
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html, htm
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HyperText Markup Language
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All
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csv
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Comma Separated Values
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All
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IMPORTANT: Macro-enabled files that require a macro to execute for the file to open are not supported.
RingCentral recommends setting Adobe Acrobat Reader as the default PDF file manager/reader. Though there are some PDF Readers available on the internet, RingCentral strongly suggests to use Adobe Acrobat Reader. Adobe Acrobat Reader is a free software and can be downloaded from Adobe's website.
See Also:
Fax Troubleshooting Checklist
Sending Fax Messages Using RingCentral Online Account
Sending Faxes Using Email (Email-to-Fax)
Sending Faxes using your RingCentral Desktop app
Sending and Forwarding Fax Messages Using the RingCentral Mobile app
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