10/15/18 23:30 PM  

Billing - Add Toll-Free Minute Bundle | RingCentral

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SummaryHow do I add a Toll-Free minute Bundle on my online account?
The Add Toll-Free Minute Bundle feature allows you to add minutes to your Toll-Free Usage. This is applicable when you have consumed the Toll-Free minutes allotted on your account per Billing Cycle.

This article will guide you on how to add a Toll-Free Minute Bundle on your online account.

QUICK TIP: You need to be a Billing Administrator to perform the actions below:

Step 1:

Step 2:

Go to Admin Portal, and then click on the Billing tab.
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Step 3:

Click Service Plan.
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Step 4:

Click Usage Info.
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Step 5:

Under Additional Toll-Free Minute Bundle, click Add.

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Step 6:

Once the Select Toll-Free Minutes Bundle window appears, select your preferred toll-free bundle for your account, and then click Next.

NOTE: This option is available on a monthly, contract or annual subscription term.
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NOTE: Click Cancel if you want to cancel.

Step 7:

You will be able to see your Order Summary. Review your order, and when everything is good, tick the acknowledgement box, and then click Continue.

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NOTE: RingCentral has set limits for the protection of customers from fraudulent activities or over usage. You may get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle. For security purposes, please contact RingCentral Customer Service to verify your Billing Information and request an account limit increase and proceed with your desired transaction.  

Step 8: 

Your Order Confirmation will be displayed with the details of your account and your Detailed Billing Transaction. You can click Print to make a hard copy of your bill or click Done to exit.
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