02/18/19 18:49 PM  

Billing - Add Toll-Free Minute Bundle | RingCentral

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SummaryThis article will guide you on how to add a Toll-Free Minute Bundle on your online account. The Add Toll-Free Minute Bundle feature allows you to add minutes to your Toll-Free Usage. This is applicable when you have consumed the Toll-Free minutes allotted on your account per Billing Cycle.


How do I add a Toll-Free minute Bundle on my online account?


1. Log in as an Administrator to your RingCentral Online Account

2. Go to Billing > Service Plan.

3. Click Usage Info.

click usage info

4. Under Additional Toll-Free Minute Bundle, click Add.

click add

5. Once the Select Toll-Free Minutes Bundle window appears, select your preferred toll-free bundle for your account, and then click Next.

NOTE: This option is available on a monthly, contract or annual subscription term.

select bundle

NOTE: Click Cancel if you want to cancel.

6. You will be able to see your Order Summary. Review your order, and when everything is good, tick the acknowledgement box, and then click Continue.

Tick Acknowledgement

NOTE: RingCentral has set limits for the protection of customers from fraudulent activities or over usage. You may get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle. For security purposes, please contact RingCentral Customer Service to verify your Billing Information and request an account limit increase and proceed with your desired transaction.  

7. Your Order Confirmation will be displayed with the details of your account and your Detailed Billing Transaction. You can click Print to make a hard copy of your bill or click Done to exit.

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