03/22/19 21:18 PM  

Call Park - Use Call Park on Desk phones | RingCentral

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SummaryThis article will teach you how to use the Call park feature on your RingCentral deskphone. Incoming calls can be parked and retrieved on any RingCentral desk phone, regardless of office location.
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How to Park calls using the Park Soft key on RingCentral Desk phones


Call Park Soft key Requirements

• Call Park soft key is available on the following phones: Cisco and Polycom phones (except Cisco SPA 508 and Cisco SPA 303) - purchased from RingCentral or 3rd party.

• 3rd party phones must be configured via RingCentral's Assisted Provisioning to have the Call Park soft key.


Park a call

1. On an active call, press the More soft key until the Park soft key is displayed.

2. Press Park.

3. Listen to the prompt indicating that the call has been parked. The prompt will also announce the extension where the call is parked.
To retrieve the parked call, press * + the park location. Example: *802

Alternatively, you can use touch-tone commands on your desk phone's dial pad to park and retrieve a parked call. For more information, go to Call Park - Touch Tone Commands.


Related Articles

Creating a Park Location through the Online Account 

Using Call Park on RingCentral Phone 

Call Park feature for the RingCentral Phone for Mobile  

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