10/13/15 00:36 AM  

UI Updates with Search Frequently Asked Questions

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SummaryFREQUENTLY ASKED QUESTIONS
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TABLE OF CONTENTS
 
1. What is this UI Updates with Search feature?
2. Will it be additional cost to add this feature?
3. What information can I search?
4. What is the benefit to use this feature?

1. What is this UI Updates with Search feature?
This feature enables the search capability for administrators to find needed information in both service web and mobile app.  To learn more about this feature, click here.

2. Will it be additional cost to add this feature?
No.  This feature is included for free in all Office Editions.

3. What information can I search?
For this release, you can search for user name, numbers, call queue group, and phone devices.

4. What is the benefit to use this feature?
When an organization is growing, the phone lines, users, and devices are increasing as well.  It becomes a challenging and time-consuming task for administrator to find a specific person, number or phone devices while managing his organization’s phone system.   With the search feature, an administrator can easily find relevant users, lines and devices to set up a calling queue group, for example.

 
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