07/22/19 16:41 PM  

RingCentral Phone - Using the SMS and MMS feature

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SummaryRingCentral Business SMS / MMS feature enables you to send and receive text messages using your RingCentral Phone. The messages are synchronized with the RingCentral Phone for Mobile.
Details


How to use the SMS / MMS feature?

MMS Supported file types
Limitation
Using SMS / MMS


MMS Supported file types

The following file types are supported for sending and receiving MMS:
 

Receiving
Sending
• Images: jpg/jpeg, png, gif, bmp , tif /tiff, svg
• Videos: 3gp, mp4, mpeg , flv , wmv , mov
• Audio: mp3
• Files:  vcf / vcard , zip, rtf , html , txt
• Images: jpg/jpeg, png, gif, bmp, tif/tiff, svg
• Videos: 3gp, mp4, mpeg, flv, wmv, mov
• Audio: mp3
• Files: vcf/vcard, zip, rtf, html



Limitation

Users cannot send a caption with the image as one message.



Using SMS/MMS

 

1. Launch and log in to the RingCentral Phone.

NOTE: Make sure you enter the correct extension number.

2. Click the Compose Text button.

3. On the New Message screen, enter the recipient's number in the To: field. You can also click the Plus button to select a contact.

Send Message

4. Type your message in the text box.

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