08/02/19 03:17 AM  

RingCentral Phone Desktop - Add Contact to Favorites

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SummaryThis article shows how you can add contacts to Favorites on the RingCentral Phone for Desktop.
Details

 

How do I add Contacts to Favorites on the RingCentral Phone for Desktop?


Contacts found on your RingCentral Phone for Desktop can be added to Favorites which allows you to view their status. Favorites added locally will be synced to the RingCentral cloud and can be accessed from both the RingCentral Phone for Desktop and RingCentral Phone for Mobile.


QUICK TIP: Use the Filter to easily sort through your contacts.
 

Via Contacts Menu
Via Favorites Menu 

 

How to add contacts to Favorites via the Contacts Menu


1. Log in to RingCentral Phone for Desktop.


NOTE:  Make sure you enter the correct extension number when logging in as a User.


2. Click the Contacts icon.


3. Select a contact you want to add to Favorites, then click the Favorite icon Desktop App - Favorite icon.


NOTE: You can add up to 100 contacts from your Personal or Company list to your Favorites list. 

You can view the presence status of Company contact/s you have added to Favorites. These contacts can be User-added image Available,User-added image Busy, or User-added image Offline (the contact is either Invisible or Offline)

 

How to add contacts to Favorites via the Favorites Menu


1. Log in to RingCentral Phone for Desktop


2. Go to Favorites

3. Click Add Contact, then select which contacts you would like to add to your Favorites by clicking the User-added imageicon beside the contact.  Click Save to finalize changes.  


NOTE: You can add up to 100 contacts from your Personal or Company list to your Favorites list. 


You can view the presence status of Company contact/s you have added to Favorites. These contacts can be User-added image Available,User-added image Busy, or User-added image Offline (the contact is either Invisible or Offline)


 

See Also

RingCentral Phone - Access Messages | Windows
RingCentral Phone Desktop - Outbound Caller ID

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