11/08/18 19:31 PM  

Presence - View Presence via Favorites | RingCentral Phone

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SummaryThis article provides information on how to view Presence on RingCentral Phone. Presence allows you to view the availability and the status of other extensions/users. The Presence status lets you know if one of your Company contacts is available to take a call or not. 


Presence - View Presence via Favorites

To set up the Presence feature on the RingCentral Phone, you must first add the extensions/users to your Favorites list. To do this, follow the steps below:

NOTE: For non-admin users, selected contact must allow you to view under presence permissions. However, the user may not allow you if the user is not allowed to configure his/ her presence permission. For more information, go to User Roles and Permissions.
2. Go to Favorites.

click favorites


3. Click Add Contact User-added image, then select which contacts you would like to add to your favorites by clicking the User-added image beside the contact. Click Save to finalize changes.

click star. click save.
4. The status of their phone will be displayed as Available Available , do not disturb Do Not Disturb, and Busy Busy. Contacts on Invisible or Offline will be seen as offline or invisible Invisible.

presence sample

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