To set up the Presence feature on the RingCentral Phone, you must first add the extensions/users to your
Favorites list. To do this, follow the steps below:
NOTE: For non-admin users, selected contact must allow you to view under presence permissions. However, the user may not allow you if the user is not allowed to configure his/ her presence permission. For more information, go to
User Roles and Permissions.
3. Click
Add Contact 
, then select which contacts you would like to add to your favorites by clicking the
beside the contact. Click
Save to finalize changes.
