04/01/19 22:11 PM  

RingCentral Phone Desktop - Keyboard Shortcuts (Hotkeys)

« Go Back

Article

 
SummaryThis article contains steps for viewing and customizing the Keyboard shortcuts or Hotkeys used by the RingCentral Phone for Windows and Mac.
Details

 

RingCentral Phone for Desktop Keyboard Shortcuts (Hotkeys) list

Keyboard Shortcuts (Hotkeys) allows you to perform actions with just a touch of a key on your Windows PC or Mac. The Keyboard shortcuts or Global Hotkeys on your RingCentral Phone are always available as long as the app is running.

The table below shows the Default Keyboard Shortcuts (Hotkeys). To change/customize these shortcuts, click here
 
  Command
  Windows
  Mac
  Pick up the call (can be customized)
  None
  None
  End call
  Ctrl + E
  ⌘ + E 
  Mute/unmute
  Ctrl + Shift + M
  ⌘ + Shift + M
  Hold/unhold
  Ctrl + Shift + H
  ⌘ + Shift + H
  Transfer
  Ctrl + T
  ⌘ + T
  Park
  Ctrl + Shift + P
  ⌘ + Shift + P
  Outgoing call
  F6
  F6
  Outgoing fax
  F8
  F8
  Send message using
  Enter
  Enter
  New text
  Ctrl + N
  ⌘ + N
  New fax
  Ctrl + J
  ⌘ + J
  Dialpad
  Ctrl + D
  ⌘ + D
  Start conference
  Ctrl + Shift + C
  ⌘ + Shift + C
  Start video conference
  Ctrl + Shift + V
  ⌘ + Shift + V
 
 
How to view and customize the keyboard shortcuts (Hotkeys) 

1. Launch the RingCentral Phone for Desktop app on your Windows or Mac computer. 

2. Click the User-added image gear icon, then click on Hotkeys. The list of commands are displayed on the right.

3. To change or customize the keyboard shortcut (hotkey), click on the X mark, then press your preferred function key. 

NOTE: You may assign any of the function keys from F1 to F12, except for F7. Pressing F7 maximizes the Desktop app window.


Related Article
Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information