05/06/19 21:44 PM  

RingCentral App - Android - Overview

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SummaryRingCentral App is all about getting work done right in your conversation streams. RingCentral App Mobile provides a feature-rich experience that allows you to stay in the conversation, and stay productive, while you’re on the go. A RingCentral Office subscription is required for certain product features. Features will vary by product and plan. A free subscription is available with limited capabilities.

RingCentral App - Android will still have the same features with the one installed on an iOS device but may have different steps on how to navigate through. Read on below to learn how to navigate RingCentral App on an Android device.


RingCentral App - Android - Overview


Tap the More (Hamburger icon) at the top-right to bring up the mobile shelf, where you can easily access and configure the following:

• Name - View your name and email.

• Presence and Custom Status  - Set your Presence status from your RingCentral App - Mobile. See RingCentral App - Mobile - Presence Status to learn more.

• Glip - Access all of your active conversations on the Glip screen. Tap the Search or Magnifier icon to search to find any person, team or post on RingCentral App. Tap the Plus button at the bottom to post a New Fax, New Text, New Conference, Create Team, Invite, create a New Message or New Call. You can also do the following:

• Press and hold on a conversation stream to Mark as Unread / Read, Add to Favorites, Unmute / Mute Conversation, Close Conversation.
Press and hold on a chat or on an item from the conversation stream to Like, Bookmark, PinQuote Message, Copy Text, Edit MessageDelete Message or Reply to a Task..
Tap on any item from the conversation stream and tap the More (Kebab icon) on the upper-right corner. You can swipe to the left to view all of the information about the post that includes Files, PinnedTasks, Events, Notes, and Links.

Other Features in Glip

• Reply from push notifications
 - Respond to RingCentral App messages on-the-go instantly without launching the app. 

• PDF / Doc viewing - Open files inside the RingCentral App - Android, such as PDF and Microsoft Office documents. Share those files to other apps on your phone. Just tap on the file and open with an app in your device.

NOTE: Your Android device must have a recommended document viewer app installed.

•  Save photos and share to other apps - Download photos in RingCentral App - Android, and share files across your other Android apps. Tap on a photo from a conversation stream, tap once more, and then tap the More or Kebab (three vertical ellipsis) icon to Share File, Open In... or Save.

• Typing indicator - The typing indicator lets you know when someone is typing. This makes the conversation seem more like a real live conversation. It also helps avoid stepping on each other’s comments.

• Retain draft posts - Unfinished posts are saved when you leave the conversation or even when you close the RingCentral App.

Contacts - Search and view your contacts on this screen. You can also tap on respective tabs to filter Company and Personal contacts, and Teams.

• Team Events - This summarizes all of your calendar events across all of your RingCentral App conversations.

• Tasks - The Tasks page is your personal to-do list. A mobile version of the task list on your Dashboard from RingCentral App Web or Desktop.

• Phone - This is where you can dial RingCentral App contacts. See links below to see what more you can do.

RingCentral App - Mobile - Activate Telephony
RingCentral App - Mobile - Make Calls with Telephony
RingCentral App - Android - Manage Call Logs
RingCentral App - Android - Warm Transfer and To Voicemail 

NOTE: Other features will appear after the Phone section if they are enabled in the Settings section.


Other Options

Me Conversation - View conversations of your self. You can put important here before sharing them to any conversation stream.

@Mentions - View all mentions of your name from any contact in any conversation stream.

Bookmarks - View all of your bookmarked items in RingCentral App Mobile or Web /  Desktop.

Settings - Configure Notifications, Phone, Meetings, and Calendar Sync in this section. You can also see Help and About.


• When you configure Notifications from RingCentral App - Mobile, it will also reflect on the Web / Desktop app and vice versa.
• When you configure incoming call ringtones, changes will only reflect on the mobile app. See to RingCentral App - Android - Customize Ringtone for Incoming Calls learn more.

Related Article:

RingCentral App - iOS - Overview

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