12/17/18 20:34 PM  

Hot Desking - Overview | RingCentral

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SummaryThe RingCentral Hot Desking feature allows your users to share a common phone. Hot Desking allows you to log in to a shared RingCentral desk phone remotely—and use it like your own—with access to your personal extension, saved settings, voicemail, and more.
Details

 

Hot Desking - Overview

Key Features & Benefits 
Availability
Limitations 
Related Articles

 

Key Features & Benefits

• Employees travel from different offices can share the same common phone and desk while keeping their own extension profiles and voicemail access

• Enable companies to save cost by allowing employees to login shared phones and still remain productive

• Reduce investment in facilities and hardware

 

Availability

• Hot Desking is available at no additional charge to all RingCentral Office Premium and Ultimate customers in the US, UK, and Canada

• Hot Desking is available with Rental Phones

• Hot Desking only works for extensions with digital lines

*If a user tries to log in using his extension (without DL), they will hear a message “The extension you entered is invalid.”

 

Limitations

• Hot Desking feature is not available for Global Office sites

• Hot Desking is not available by default for Standard Edition customers

• The host phones will not support any inbound and outbound calling without a guest user logged (except for Emergency calling)

 

Related Articles

Hot Desking - Frequently Asked Questions 
Hot Desking - Add a Common Phone
Hot Desking - Log in or Log out of a Common Phone
Hot Desking - Set up a Session Timeout

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