07/05/19 22:21 PM  

Deskphones - Latest Firmware Versions | RingCentral

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SummaryYour desk phones must always have the latest firmware to work properly with RingCentral. The latest firmware versions are listed below with steps on how to check your phones firmware version.
Details
 

Latest Firmware Version for RingCentral Phones 

 

Phone Model

Firmware Version

Release Date

Polycom SPIP Series

4.0.9.1191

August 8, 2016

Polycom VVX Series

5.6.0

April 13, 2018

Polycom Trio (8500 / 8800)

5.9.0

June 17, 2019

Cisco SPA

7.6.1 (ES_RC01)

January 15, 2016

Yealink W52P / W56P

Base: 25.80.25.1
Handset: 26.73.0.24

May 5, 2017

Yealink T42S / T46S

66.81.25.9

April 13, 2018


 

Polycom phones


Check Firmware: Press Menu > Status > Platform > Application > Main, and then look for Version.

Provisioning info: Settings > Provisioning server

Assisted Provisioning: Assisted Provisioning for Polycom SIP Phones

Manual Provisioning: Manual Provisioning for Polycom phones

 

Cisco SPA508G


Check Firmware: Press Menu > Product Information, and then look for Software Version.

 

Cisco SPA525G/G2


Check Firmware: Press Menu > Status > Product Information, and then look for Software Version.

Assisted ProvisioningAssisted Provisioning for Cisco/Linksys IP Phones 

Manual Provisioning: Manual Provisioning for Cisco Phones

 

Yealink W52P / W56P


Check Firmware:
 

Base Firmware: Press OK > Status > Base, and then look for Base Firmware.

Handset Firmware: Press OK > Status > Base, and then look for Handset Firmware.
 

Upgrade Firmware: Manually Upgrading your Yealink W52P Device

 

Yealink T42S / T46S


Check Firmware: (More) > Menu > Status, Firmware

Provisioning: Assisted Provisioning for Yealink Phones


For other inquiries and additional support, Contact RingCentral Support
 

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