03/22/19 16:29 PM  

Deskphones - Latest Firmware Versions | RingCentral

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SummaryYour desk phones must always have the latest firmware to work properly with RingCentral. The latest firmware versions are listed below with steps on how to check your phones firmware version.

Latest Firmware Version for RingCentral Phones 


Phone Model

Firmware Version

Release Date

Polycom SPIP Series

August 8, 2016

Polycom VVX Series


April 13, 2018

Polycom Trio (8500 / 8800)

November 8, 2018

Cisco SPA

7.6.1 (ES_RC01)

January 15, 2016

Yealink W52P / W56P


May 5, 2017

Yealink T42S / T46S

April 13, 2018


Polycom phones

Check Firmware: Press Menu > Status > Platform > Application > Main, and then look for Version.
Provisioning info: Settings > Provisioning server
Assisted Provisioning: Assisted Provisioning for Polycom SIP Phones
Manual Provisioning: Manual Provisioning for Polycom phones

Cisco SPA508G

Check Firmware: Press Menu > Product Information, and then look for Software Version.

Cisco SPA525G/G2

Check Firmware: Press Menu > Status > Product Information, and then look for Software Version.
Assisted ProvisioningAssisted Provisioning for Cisco/Linksys IP Phones 
Manual Provisioning: Manual Provisioning for Cisco Phones

Yealink W52P / W56P

Check Firmware:

Base Firmware: Press OK > Status > Base, and then look for Base Firmware.
Handset Firmware: Press OK > Status > Base, and then look for Handset Firmware.

Upgrade Firmware: Manually Upgrading your Yealink W52P Device

Yealink T42S / T46S

Check Firmware: (More) > Menu > Status, Firmware
Provisioning: Assisted Provisioning for Yealink Phones

For other inquiries and additional support, Contact RingCentral Support

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