05/29/19 21:29 PM  

RingCentral App - HIPAA Setting

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SummaryThis article provides information about the HIPAA Setting for RingCentral App. The RingCentral HIPAA Setting (HS) is a functionality designed to delete information, in support of your HIPAA compliance efforts.


RingCentral App - HIPAA Setting

RingCentral Office already offers healthcare organizations a unified communications solution that allows HIPAA-regulated customers to use RingCentral from many devices while still supporting HIPAA compliance.

RingCentral App through the activation of the HIPAA Setting will enforce temporary-only storage of the RingCentral App data, including content, time and date of messages, text messages, tasks, notes, files, images, links, events, call activities, and/or posts from third party integrated applications. RingCentral App is a robust team messaging workspace that includes full voice, conferencing, file-sharing and task management. 

RingCentral App will enable healthcare professionals to collaborate in real-time, optimizing communication with their patients and peers, reducing wait times, miscommunication, and administrative costs. This all leads to better patient outcomes.

Healthcare providers can use RingCentral App anywhere, anytime using the desktop, web, or mobile apps. Once HIPAA Setting is enabled in the Admin Portal of the RingCentral online account, it is automatically enabled in the RingCentral App.

IMPORTANT: Please use your RingCentral Office login credentials to sign in. See RingCentral App - Web and Desktop | Log in using RingCentral credentials to learn how.


Desktop App and Mobile App

• RingCentral App| Launch Glip on RingCentral Phone

• RingCentral App| Android | Overview 


Data Retention Policy

• RingCentral Office data will be deleted after 30 days.

• Invite emails and password reset emails are now enabled.

• The RingCentral App emails and notifications e-mail containing content (conversation posts, at-mention posts, etc) are disabled.


See Also 

HIPAA - Overview 
HIPAA - Privacy Rule 
Message Storage and Account Data Retention

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