a. Click on
Admin >
Users >
Users. Should bring you to a page similar to below. You can click on the Show dropdown to check on Active, Inactive and All users. Each user can be clicked on to check other details such as log-in history and audit history.

b. Click on
Reporting/Analytics>
Data Download >
Data Download. Type in 350011 in the search box then click on the search icon. Highlight the report for agent list, select date range for month to date, put a check mark on include field list then click on download. The data will be downloaded in excel file.
