10/18/18 00:08 AM  

User Settings - Set up Hold Music | RingCentral

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SummaryHow do I set up my Hold music?
Turn on this option when you want callers to hear music whenever you put a call on hold.

Step 1:

Go to Settings > Screening, Greeting, & Hold Music.

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Step 2:

Enable Hold Music. Click Edit to configure.

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Step 3:

Click Set Audio to select either Ring Tones, Music, or Custom. For Custom Hold Music, Browse and upload your custom Hold Music.

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Step 4:

Once uploaded, click Done.

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you may also:
• Click the Play button to listen to your custom recording.
• Click the Record button to change or replace your custom recording.
• Click the Download button to download and save your custom recording to your computer.

On the Screening, Greeting & Hold Music screen, click Save to save your changes.
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