To access your User's settings, log in to your RingCentral Online account, click on the Users tab, then select the User on the list under Users With Extensions.
The User Details section is divided into 2 tabs.
As an Administrator, you have the ability to set a User's contact details such as:
• First Name
• Last Name
• Contact Number
• Mobile Phone
The Job Title field is available to indicate a User's position/designation in the organization.
The Department field is available to indicate which division a User belongs to.
Enter the email address where you want the User to receive their RingCentral Security Notices. The User can also use this email address for logging in to RingCentral services.
Click the Change Password button to update a User's Password, Pin or Security Question. Links are provided below for instructions.
How to change the Administrator's password
How to change a User’s password
How to change a User's PIN
How to change a User's Security Question
Record User Name
Use this option to ensure that the User's name is pronounced correctly by the system operator. You can spell out the name the way it sounds to help the operator, or you can record the name in your own voice and use it for announcements instead. See Record an Extension User's user name to learn more.
If you want your Users to receive documents about RingCentral's products and services, tick Yes, I would like to receive information on product education, training materials, etc, then click Save.
The Regional Settings section allows you to modify following:
• Time Zone - See Set a User's Hours of Operation and Time Zone to learn more.
• Time Format - See Set a User's Hours of Operation and Time Zone to learn more.
• Home Country Code
• User Language - Choose the language the User will use to view their account and notifications.
• Greetings Language - Choose the language the User will use for their phone greetings.
• Regional Format - Choose the format the User will use for the date, time, currency, and other numbers.
Check Set a User's Hours of Operation and Time Zone to learn how you can set a User's working hours.
As an Administrator, you have the ability to configure what users can access and modify within the system without giving them full admin access. See User Roles and Permissions for more information.
As an Administrator, you have the ability to assign a User to a group within the organization. See User Groups Overview for more information.
The Templates feature allows Administrators to implement a set of configuration to multiple users at once through the RingCentral Online account, reducing repetitive actions by applying same settings to a group of users. See User Templates to learn more.
Schedule Meetings for Me
This option allows you to assign other Users to schedule a meeting on a User's/your behalf. See Schedule Meetings for Me to learn how.
This option sets how long the confirmation message appears after an operation completes. See Set the Duration of a User's Confirmation Message to learn more.