04/30/19 00:54 AM  

RingCentral App - Manage File Sharing - Admin

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SummaryFile Sharing controls which services may be used to share files. RingCentral App Administrators will be able to select which file sharing options their employees are allowed to use. They can shut them all OFF or only allow employees to use a specific service, like Dropbox. When specific services are turned OFF, they are no longer available for selection in the various places you can upload files (e.g., Compose menu, Attach Files menu when creating a task, etc.).

Follow the steps below to learn more about file sharing management.


RingCentral App - Manage File Sharing - Admin

1. Administrators can click their Profile picture and select Administration.

glip profile - administration

2. On the Administration page, click Manage on File Sharing.

glip shelf - file sharing

The Manage File Sharing window will pop-up.

3. Toggle the button to turn ON / OFF which service you would allow or restrict, and then click Save.

glip shelf - file sharing manage

NOTE: These services are ON by default.

These restrictions also apply to Guests. For example, dave@funco.com is a guest in a team owned by Acme Corp. Acme only allows files shared from Google Drive. Even though Funco has no file-sharing restrictions, when Dave goes to share a file in that team owned by Acme, Google Drive will be the only option available to him.

See Also:

RingCentral App - Configure Settings - Administrator

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