06/11/19 16:02 PM  

Billing - View used minutes | RingCentral

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SummaryThe Billing section of the RingCentral Online account allows Administrators to view and manage payment and services tied to their RingCentral account. This article covers the View Usage Info on the billing tab which includes your total Used Plan Minutes for the current Billing Cycle and your Available Included Credits for your account. You may also add toll-free minute bundles and international calling credit bundles on the Usage info section.

NOTE: You need to have an Admin / Billing admin account to access the Billing tab.
Details

 

How to view used minutes


1. Log In to your RingCentral Account.

2. Go to Billing > Service Plan.

3. The Usage Info section displays your available and used minutes.

Usage Info
 

Unlimited Usage 
Shows how many minutes you have used on your account's Unlimited Usage.
NOTE: This is applicable to RingCentral Office plans and Fax Unlimited.
(US and Canada: Reasonable use policies apply). 
Included Credits
Shows the remaining minutes of your account. The number of minutes in the Included Credits depends on the type of plan that you have.
 
For RingCentral Office plans, we are counting the Toll-free minutes left on the account, since RingCentral Office plans have unlimited local calling. 
Example:
RingCentral Office Standard - 1,000 Toll-free minutes
RingCentral Office Premium - 2,500 Toll-free minutes
RingCentral Office Ultimate - 10,000 Toll-free minutes

For more information, go to RingCentral Office Plans and Pricing site.

US: RingCentral Plans and Pricing for US
UK: RingCentral Plans and Pricing for UK
EU: RingCentral Plans and Pricing for EU 
CA: RingCentral Plans and Pricing for Canada 
AU: RingCentral Plans and Pricing for Australia
Purchased Calling CreditsShows the available purchased calling credits of your account.

Click View Rates to see the rates for International Calling.
Included International Outbound Landline - Global Office - EMEA UsageShows how many minutes you have used on your account's Included International Outbound Landline - Global Office - EMEA Usage.
SMS Usage 
Click View Log to filter and display the SMS logs of the account.

For more information about Global Office, go to RingCentral Global Office Plans and Pricing site.

US: RingCentral Plans and Pricing for US
UK: RingCentral Plans and Pricing for UK
EU: RingCentral Plans and Pricing for EU 
CA: RingCentral Plans and Pricing for Canada 
AU: RingCentral Plans and Pricing for Australia



For more information on the Billing tab go to:
Billing Overview

For information on how you are billed for your used minutes, go to:
Billing - How is my minute usage billed?
Billing - How am I billed for International calls?

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