10/20/18 00:51 AM  

RingCentral Contact Center - Agent for Salesforce

Printable View
« Go Back

Article

 
SummaryAgent for Salesforce is an agent interface that contains many of the same features and functionality found in Thin Agent and Power Agent.
Details
 

Contact Center | Agent for Salesforce


The power of Agent for Salesforce is that it integrates directly into Salesforce so you do not have to jump between Thin Agent and Salesforce. Instead, you can use Agent for Salesforce from within Salesforce.

To learn more about Agent for Salesforce, go to this InContact resource page: https://help.incontact.com/spring18/Content/SalesforceAgent/SalesforceAgentOverview.htm
Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information