08/01/19 21:25 PM  

Deskphones - Clear Missed Calls on Phone Display | RingCentral

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SummaryThis article provides instructions on how you can clear missed calls on your desk phone's display, specifically for Polycom VVX 400 and 410, Cisco SPA 300 Series, and Yealink T42S.


Deskphone: How do I clear Missed Calls on the Phone Display? 

NOTE: If these steps do not work for your desk phone,  you may search using "[Phone type] User Guide PDF" for the specific device and search "delete" or "clear" for steps on how to clear the call history.


Polycom VVX 400 and 410    


To remove all calls from the list:

1. From Home view, select Directories from Home view, and select Recent Calls.

2. Press Clear. All calls are deleted from the call list.


Temporarily removing message indicators.

To temporarily remove the message counter, press the messages User-added image icon and select Message Center or select Messages from Home view and select Message Center and press clear. Wait for 1-2 hours for the message indicators to display again.


For Cisco SPA 300 Series IP Phones


To view a list of all missed calls:

1. if the LCD screen shows a missed call, press the miss softkey to view a list of missed calls.

2. if the LCD screen does not show the lcr or miss softkeys:

a. Press the Setup button.

b. Scroll to Call History and press the Select softkey.

c. Press the delete softkey.


For Yealink T42S

1. Press History.

2. Press the Up or Down keys to select the call to delete.

3. Press the Delete softkey.

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