06/21/18 17:39 PM  

Deskphones - Polycom Phones | Adjusting volume and Muting/Unmuting | RingCentral

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SummaryPolycom Phones allow you to adjust the volume of the ringtone and audio during a call. These desk phones also allow you to mute or unmute the handset, headset, and speakerphone microphone during calls or conferences.

Polycom Phones - Adjusting Volume, Muting, Unmuting

Muting / Unmuting

The volume of your ringtone and the audio during a call can be adjusted. The volume key adjusts the volume of the handset, headset, speaker, and ringer.

Press the left volume key to decrease (-) the audio or the right volume key to increase (+) the audio.

Polycom - Volume button 

Muting / Unmuting

Muting the microphone is useful so the other parties cannot hear you. The key mutes local audio during calls and conferences. The microphone mute applies to the handset, headset, and speakerphone. You can still hear the other parties on the line even when your microphone is muted.

Polycom - Mute Unmute button

The table below summarizes the different kinds of Polycom phones and its mute key behaviors.

VVX 101 & 201None.
VVX 300 seriesThe mute icon is displayed.
The mute key glows red when activated.
VVX 400 series
VVX 500 series

How to mute the audio

Press the mute button to mute your microphone to ensure that the parties cannot hear you anymore during a call or a conference call.

How to unmute the audio

Press the mute button again to unmute the microphone.

See Also

Using Polycom IP Phones 

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