01/25/19 21:20 PM  

Deskphones - Polycom Phones | Enabling Headset Echo Cancellation | Ringcentral

« Go Back


SummaryThis article provides information on how to enable Echo Cancellation on a Polycom desk phone when using a headset.


Deskphones - Polycom Phones | Enabling Headset Echo Cancellation


1. Click on the Menu button on the phone.

Polycom - Echo Cancellation - Press Menu


2. Go to Settings

User-added image


3. Go to Basic

User-added image


4. Select Preferences

User-added image


5. Select Headset

User-added image


6. Select Echo Cancellation

User-added image


4. Select Enabled

User-added image

NOTE: To keep this feature disabled, ensure that Disabled is selected.


8. Once enabled, press the left arrow key to go back to the home menu. 

Polycom - Echo Cancellation - Press the Left Arrow Key to go back to Home.


See Also: 

Using Polycom IP Phones 

Tips on How to Improve Phone Call Quality 

Was this information helpful?

Tell us why and what can we do to improve this information