03/19/19 21:35 PM  

RingCentral Phone Desktop - Configure RingOut Settings

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SummaryThis article describes the RingOut Settings you can configure on the RingCentral Phone App.


How to configure the RingOut settings of your RingCentral Phone for Desktop


1. Log in to your RingCentral Phone.

2. Click the Settings (the Gear icon User-added image) button.

3. Click Calls, and then select the Outgoing tab.

4. The RingOut feature can be configured by setting up the following options:

a. Calling Mode

• If your extension does not have an assigned Desk phone or DigitalLine, you will not see the option to select Direct dial.

• If your extension has an assigned Desk phone or DigitalLine, you will have the option to switch between the following calling modes: 

Direct Dial - use your computer (requires a mic) to place a direct outgoing call using the RingCentral Phone for Desktop.

RingOut - use a non-RingCentral device for placing the call, then connect to the called party using your RingCentral service. This feature is enabled by default and does not need to be disabled to use the Direct Dial option. 

b. Default Number

The Default number is the number that RingCentral will call when you initiate RingOut. You can select the Default number from your extension's list of Forwarding numbers. To add or edit your extension's Forwarding numbers, go to Adding a Forwarding Number.

c. Prompt me to dial 1 before connecting the call

If enabled, you are required to press 1 within 25 seconds before RingOut connects your call to the called party.

4. Local Dialing

The default Area code that will be used for 7-digit dialing.

5. Outbound caller ID

Select the number you want to display when you make outgoing calls or texts.

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