Polycom VVX 500/501/600/601 - Internal Calls with Video Overview
RingCentral enables supported Polycom desk phones and detachable cameras to make internal extension to extension calls with video.
This is an on-demand feature available to RingCentral Office Premium and Ultimate Users. Contact support to have this feature enabled.
This feature does not require new firmware, but needs:
1. Any of the following desk phones that support detachable cameras:
Polycom VVX 500/501/600/601
2. A Polycom VVX camera (USB-connected)
• Supports 720p resolution
• H.264 video encoding
• Decodable H.264 Baseline Levels: 1, 1b, 1.1, 1.2, 1.3, 2
• Physical privacy shutter
• Adjustable tilt control
• LED for state
The following features do not have video support:
• Call Monitoring, Barge, Whisper
• Call Park
• Call Switch
• Limited Ext
• Common Phone
NOTE: Video calling is NOT supported when specific features are invoked or when calls are created using types of line such as SLG, Common Phone (without Hot Desk), Limited Extension (without Hot Desk).
Deskphones - Polycom | Enable Video Calling | RingCentral
Deskphones - Polycom | Making Video Calls | RingCentral