07/18/19 01:30 AM  

International Calling - Disable International Calling to a Specific Country | RingCentral

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SummaryThis article will guide Administrators in disabling International calling to specific countries for all Users on the RingCentral account.


How to disable International Calling to a specific country or area code

If you need to disable International calling for the entire account, follow the steps in How to disable the International Calling feature.

To proceed in blocking specific countries/area code only, continue below. You must log in to the RingCentral account as an Administrator in order to perform the following steps.

1. Click the Billing tab. 

2. Click International Calling

3. You will see the list of available countries for international calling. Scroll down and the look for the country that you want to disable. 

4. Look for the specific area codes per country, then click Disable. You may also select multiple destinations, then click the Disable button at the top of the list.

NOTE: If the status is displaying a green icon, it means that the area code for that destination is enabled; otherwise it is disabled and showing the red icon. 

In the example below, international calling is still enabled on some area codes in Afghanistan but completely enabled in Albania.  

disable area codes

If you prefer to restrict some Users from placing international calls, you can create a Standard Custom Role and assign this Role to these Users. See the How to block specific users from placing International calls for more information. 

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