RingCentral Meetings - Issues after upgrading to Mac OS 14 (Mojave)
On September 24, 2018, Apple is releasing an update to its Mac Operating System (OS 10.14 Mojave) that will impact some functionality of the RingCentral Meetings solution for Mac. In the meantime, remaining on a prior version of the Mac OS (10.13 High Sierra or earlier) will ensure the best user experience with RingCentral Meetings.
NOTE: If you upgrade to Mac OS 10.14 Mojave, make sure you have the latest RingCentral Meetings app installed.
You may experience the following when you upgrade to the new Mac OS:
Warning after launching the RingCentral Meetings app
Outlook plug-in stops working
Issue when joining a RingCentral meeting from an email invite
User Interface Issue: Join Audio by Phone Call scrolling not available (only affects RingCentral Canada brand)
|Before Mac OS 10.14 (Mojave)|
Scroll bar is visible
|After Mac OS 10.14 (Mojave)|
Scroll bar is not available