03/19/19 23:56 PM  

Deskphones - Lease a phone | RingCentral online account

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SummaryHow do I lease a phone via the RingCentral online account?
This article shows how to lease a phone on your RingCentral online account.

IMPORTANT:  This option is only available for Admin accounts with a phone leasing agreement with RingCentral.

Step 1:

Log in to your RingCentral Online Account. You need to have admin access.

Step 2:

Go to Phone System > Phones & Devices.

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Step 3:

On the User Phones tab, click Add Device.

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Step 4:

Select the location of your device, and then click Next.  

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NOTE: For instructions on how to add a Desk phone that will be used in an International location, go to Adding a RingCentral Global Office Number through the Online Account.

Step 5:

Assign the Phone to a selected user. Click Next to proceed.

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Step 6:

Select the Phone that you would like to Rent and then click Add to Cart.  Confirm the order quantity and click Next to proceed.

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Step 7:

Select and assign an existing or new number to your device. Click Next to proceed.
a. Use an Existing Number from your account - You can select any non-Toll-Free number assigned to either your Company Auto-Receptionist, or Special Extensions on your account. A Special Extension can either be Setting Up a Messages-Only Extension or an Setting Up an Announcements-Only Extension.

b. Purchase a New Number for your account - You can purchase a Phone number to be assigned as a DigitalLine to your Existing device. 

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Step 8:

Select the Emergency Address that will be assigned to the phone.
Select the device where the Emergency Address will be applied, and then click on Assign to Selected and click Next.

• If you have set an Emergency Address for a device before, you can select it from the drop-down menu.
• If the Emergency Address for this device you are adding is different from a previously set Emergency Address, click New.

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When you select New, the page will redirect to a window where you can Add new Emergency Address.
Fill out the Emergency Calling Address form.
Make sure you read the terms and conditions, then tick the checkbox to Accept the Terms, and then click I Accept.
NOTE: Use the address where your Desk phone is located. DO NOT include special characters in the Customer Name field.
IMPORTANT: This is the address that will be used in the event of an emergency call (911 in the United States and Canada, 999/112 in the United Kingdom, and such other Emergency Call Services as applicable in other countries) from this RingCentral Desk phone. Be sure to update this address anytime you change the location where you use this RingCentral Desk phone.

Leasing phone - E911 form

Step 9:

You can select a Shipping Address from the drop-down list. You can also add a New Shipping Address by clicking on New. Select the device, and then click Create Shipping Group.

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If you click New, the page will show the Add Shipping Address window. Click Save address to store the shipping address data. Click Add to proceed.
Leasing phone - new shipping address

Step 10:

On the Order Confirmation window tick the checkbox and click Next to confirm and proceed with the order.

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NOTE: RingCentral has set limits for the protection of customers from fraudulent activities or over usage. You may get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle. For security purposes, please contact RingCentral Customer Service to verify your Billing Information and request an account limit increase and proceed with your desired transaction.  

Step 11:

Click Done.

See Also:

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