09/24/19 22:18 PM  

RingCentral Phone Desktop - Overview

« Go Back

Article

 
SummaryThis article provides information about the features, benefits, availability of the RingCentral Phone for Desktop.
Details

 

RingCentral Phone Overview

 

The RingCentral Phone is an easy-to-use app, and a comprehensive communications hub with an all-inclusive phone, fax, business SMS, and conferencing for your desktop. It provides an intuitive interface that optimizes the user experience and increases productivity.

Benefits
Availability  
Features 
Installation
Other RingCentral Phone for Desktop topics 

 

What are the benefits of the RingCentral Phone for Desktop?


• Comprehensive desktop Communication Solution with Easy-to-Use Interface

Make and receive calls and faxes, send text messages, or host a conference from a single app. It provides easy access to view messages, find contacts, manage calls, and change settings. 


• Integrated with Company Directory

Reach your colleagues with a quick chat or call, with just a few clicks of the mouse. With real-time Phone Presence status among colleagues, you will avoid playing phone tags or forwarding to a busy extension.


• Easily Text a Contact or a Group Within Your Organization with Business SMS

Easily send a text message to a contact in your personal or company directory. It allows you to set and select a preferred Caller ID for your text message. There's no need to copy and paste.


• Audio Conferencing 

With Audio Conferencing, you can start a conference with a click of the mouse, send out a conference invitation via SMS, or email directly without the need to copy and paste the dial-in numbers and access codes. You can also easily add international dial-in numbers in your invitation. The RingCentral Phone also allows you to add callers anytime during a conference. 


• Microsoft Outlook/Office Integration

Microsoft Outlook/Office Integration allows you to make calls, and send text and faxes to your contacts directly from Microsoft Outlook. There's no need to launch a separate application. Contacts are imported and synced from Outlook. You can also send a document as a fax attachment from within Microsoft Office applications directly. The RingCentral Phone (Windows) supports Microsoft Outlook 2010 and 2013.  


• Incoming Call Notification

Get a desktop notification for incoming calls on the RingCentral Phone.

 

Is the RingCentral Phone for Desktop available to all users?


It is available to all RingCentral Office, Professional, and Fax plans.

 

What are the features of the RingCentral Phone for Desktop?


• Log in using your Email or Google credentials

RingCentral Phone Desktop - Logging in using your Phone Number 
RingCentral Phone Desktop - Logging in using your Email Address 
RingCentral Phone Desktop - Logging in using Google Login 
RingCentral Phone Desktop - Logging in using Single Sign-On 


• Non-Admin Install and Enterprise Distribution 

RingCentral Phone - Non-Admin Install 


• Admin configured label for company numbers 

RingCentral Phone - Set nickname or label for Caller ID numbers 


• Dedicated Recipient Name and Company Name field for Outgoing Faxes 

Fax - Send Fax on the RingCentral Phone app 


•  Google Calendar, iCal and Outlook Integration - Join Now feature 

RingCentral Phone - Join Now feature Overview 


• Plantronics Integration with RingCentral Phone

RingCentral Phone - Plantronics Integration 


• Display the User's Extension Number when the User uses the Company Main Number as a Caller ID, when calling another extension within the account 

Caller ID - Set your Caller ID 


• Ability to add up to 6 callers to a Multi-way Conference call 

RingCentral Phone - Active Call Controls 


• Synchronized Favorites list with the RingCentral cloud and accessible from any RingCentral app 

RingCentral Phone - Add Contact to Favorites 


• Outbound Caller ID options - blocked caller ID and account default caller ID 

RingCentral Phone - Outbound Caller ID 


• HD Voice quality with new adaptive-rate wideband audio technology (select office plans only)

RingCentral Phone - HD Voice 


• HUD interface with search capabilities

Head-Up Display (HUD) - Overview 


• Display IVR caller replies

RingCentral Phone - Display Interactive Voice Response (IVR) from caller 


• Manual Reconnect when on Offline or Calls Only mode 

RingCentral Phone - Troubleshooting - Manual Reconnect 


• Send and receive MMS (Multimedia Messaging Service) files such as an image

RingCentral Phone - Using the SMS / MMS feature 


• Google Directory Support 

RingCentral Phone - Google Directory Support 


• Windows 10 Notifications Support 

Ability to view notifications in Windows 10 UI style. 


• Changing the top panel number display 

RingCentral Phone - Changing the Top Panel Number Display 


• Desktop notification for incoming calls 

RingCentral Phone Desktop - Incoming Calls Notification 


• Launch an application on an incoming call

RingCentral Phone Desktop - Launch Application on Incoming Call

 

How do I install the RingCentral Phone for Desktop?


RingCentral Phone Desktop - Installing on Windows
RingCentral Phone Desktop - Installing on Mac 

 

Other RingCentral Phone for Desktop topics


RingCentral Phone - Audio Conference Overview
RingCentral Phone - Customize the Sound Settings
Fax - Scan-to-Fax | RingCentral Phone (Windows)
RingCentral Phone - Access Messages | Windows
Fax - Set up Fax Cover Page | RingCentral Phone
 

Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information