The Shared Lines feature allows calls made to one phone number to be answered by up to 16 phones as a designated group. Multiple groups of shared lines can be set up. Answered calls can easily be handed off to other phones sharing the same phone number.
Multi-condition advanced call handling rules offer powerful call management capabilities using conditions based on date and/or time of the day, incoming caller ID, and called number. When a condition is met, the call gets forwarded to a phone number or set of phone numbers or gets routed to a voicemail.
The advanced call handling rule helps calls routed to the Shared Lines group
IMPORTANT: Carefully test the call flows based on the rules set to ensure that calls will be handled as expected.
How to Add and Set Up Advanced Call Handling for Shared Lines Group
1. Set a Name Rule.
2. Define a Condition.
3. Define a Call Handling Action.