10/06/22 21:14 PM  

RingCentral Meetings Webinar Frequently Asked Questions

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The RingCentral Meetings desktop and mobile app will retire soon. Optimize your experience with RingCentral Video and upgrade to the latest features. Learn more.

RingCentral Webinar and RingCentral Meetings Webinar are separate products.

RingCentral Webinar is our latest flagship webinar product. RingCentral Meetings Webinar is our existing webinar product, and it uses the RingCentral Meeting platform. 

Not sure which webinar you are using? Visit our comparison guide to learn more.


What is RingCentral Meetings Webinar?
What are the differences between RingCentral Large Meetings and RingCentral Meetings Webinar?
How do I get started with RingCentral Meetings Webinars?
Can I purchase RingCentral Meetings Webinar as a stand-alone service?
What RingCentral Plans are supported?
Can a RingCentral Meetings Webinar license be shared?
How do I delete a RingCentral Meetings Webinar license?
What are the different attendee counts?
What is the RingCentral Meetings Webinar host limit?  
What is the bandwidth required for RingCentral Meetings Webinar?
How do I schedule a RingCentral Meetings Webinar?
How do I create a registration page for my RingCentral Meetings Webinar?
How do I approve registrants for my RingCentral Meetings Webinar?
How do I add and invite panelists for my RingCentral Meetings Webinar?
How do I invite attendees to my RingCentral Meetings Webinar?
How do I reply to a question posted in my RingCentral Meetings Webinar Q&A?
How do I set up polls for my RingCentral Meetings Webinar?
How do I generate reports after my RingCentral Meetings Webinar?
How do I manage my email communications for my RingCentral Meetings Webinar?
Can I share registration information with Marketo or Pardot marketing automation tools?


 

What is RingCentral Meetings Webinar?

RingCentral Meetings Webinar is an add-on for RingCentral Meetings that lets you host virtual events and online training with up to 10,000 attendees, joining from desktop, tablet, and smart devices. RingCentral Meetings Webinar is easy to set up and manage for every online event. It gives you the flexibility to customize your brands, registrations, and email communications. The intuitive interface and feature-rich host controls empower you to manage your events easily. The interactive Q&A, poll, and chat can optimize audience engagement and user experience to help achieve your business objectives.

What are the differences between RingCentral Large Meetings and RingCentral Meetings Webinar?

RingCentral Large Meetings and RingCentral Meetings Webinars address different customer needs.

RingCentral Large Meetings is a many-to-many meeting wherein participants can interact with the other participants using video, audio, screen sharing, and chat within a meeting. You can add up to 300 or 500 participants with Large Meetings. See Meetings - Large Meetings Overview to learn more.

RingCentral Meetings Webinar is a one-to-many meeting wherein participants have limited access. Participants can only do the following actions while on a webinar: listen to the presenter's audio, view what the presenter is sharing, one-to-one chat (Q&A) with presenters, and respond to surveys within a meeting. However, you can have the liberty to present to 100, 500, 1,000, 3,000, 5,000, and 10,000 attendees.

With the RingCentral Large Meetings add-on, you can have up to 500 hosts or panelists for your RingCentral Meetings Webinar

How do I get started with RingCentral Meetings Webinars?

See Getting started with RingCentral Meetings Webinar to know how to take advantage of the RingCentral Meetings Webinar add-on. 

Can I purchase RingCentral Meetings Webinar as a stand-alone service?

No. You need to have a RingCentral MVP subscription or an Essentials/Advanced tier RingCentral Meetings account and the latest version of the RingCentral Meetings for desktop and mobile apps to take advantage of the RingCentral Meetings Webinar add-on. 

What RingCentral Plans are supported?

All RingCentral MVP subscriptions and RingCentral Meetings Accounts (Essentials and Advanced) subscriptions are supported.

Can a RingCentral Meetings Webinar license be shared?

No, however, you can un-assign and reassign your RingCentral Meetings Webinar License. A User assigned with the license will be the Webinar owner. See Assigning or unassigning RingCentral Meetings Webinar licenses

How do I delete a RingCentral Meetings Webinar license?

You need to call support to have it deleted.

What are the different attendee counts?

Webinar is available for 100, 500, 1,000, 3,000, 5,000 and 10,000 attendees.

What is the RingCentral Meetings Webinar host limit?

The RingCentral Meetings Webinar host limit is up to 500, with the Large Meetings add-on. By default, without the Large Meetings add-on, Standard has 4, Premium has 100, and Ultimate has 200.

What is the bandwidth required for RingCentral Meetings Webinar?

Recommended bandwidth for Meetings and Webinar panelists:

  • For 1:1 video calling: 600 kbps (up/down) for HQ video and 1.2 Mbps (up/down) for HD video
  • For group video calling: 600 kbps/1.2Mbps (up/down) for HQ video. For gallery view: 1.5 Mbps/1.5 Mbps (up/down). 
  • For screen sharing only (no video thumbnail): 50-75 kbps
  • For screen sharing with  video thumbnail: 50-150 kbps
  • For audio VoiP: 60-80 kbps
 

Recommended bandwidth for Webinar attendees:

  • For 1:1 video calling: 600 kbps (down) for HQ video and 1.2 Mbps (down) for HD video
  • For screen sharing only (no video thumbnail): 50-75 kbps (down)
  • For screen sharing with  video thumbnail: 50-150 kbps (down)
  • For audio VoiP: 60-80 kbps (down)
 

How do I schedule a RingCentral Meetings Webinar?

You can schedule a RingCentral Meetings Webinar with or without registration. See the links below to learn how:

Scheduling a Webinar with registration 
Scheduling a Webinar without registration

How do I create a registration page for my RingCentral Meetings Webinar?

A registration page will be created when you schedule a RingCentral Meetings Webinar with registration. You can also customize the registration page in the Advanced Settings of your scheduled RingCentral Meetings Webinar. See Customizing RingCentral Meetings Webinar registration page to learn more.  

How do I approve registrants for my RingCentral Meetings Webinar?

When you schedule a RingCentral Meetings Webinar with registration, you can manually or automatically approve registrants to join your RingCentral Meetings Webinar.  

How do I add and invite panelists for my RingCentral Meetings Webinar?

You can add and invite Panelists before your RingCentral Meetings Webinar starts. Panelists are considered full participants in the meeting. They can view, send videos, share screens, annotate, etc. Access your scheduled Webinar in your RingCentral Online account and edit the Panelists option under Advanced Settings. From there, you can add and delete panelists anytime before the Webinar starts. Panelists will receive a direct email invitation separate from the Attendees of a Webinar. See Inviting panelists and attendees to your RingCentral Meetings Webinar for detailed instructions.

Note: You can add up to 500 panelists if the Large Meetings add-on is enabled. 

How do I invite attendees to my RingCentral Meetings Webinar?

You can invite attendees to register for your RingCentral Meetings Webinar event. Attendees are view-only participants. They will be able to view the active speaker of the meeting as well as the screen share of the meeting when it is being shared. Access your scheduled Webinar in your online account and edit the Invite Attendees option under Advanced Settings.  From there, you can send invites to attendees. Once attendees are registered, they will receive an email notification with a unique join link. See Inviting panelists and attendees to your RingCentral Meetings Webinar for detailed instructions.

Note: If you have attendees outside of the United States, see the list of international numbers

How do I reply to a question posted in my RingCentral Meetings Webinar Q&A?

If you are the host, you will see the Q&A button light up on your Webinar Control Bar. Just click on it and click Open to answer questions. You may choose to Answer Live or Answer by Text. See RingCentral Meetings Webinar Q&A host controls to learn more.

How do I set up polls for my RingCentral Meetings Webinar?

You can set up polls for your RingCentral Meetings Webinar. Access your scheduled Webinar in your online account and edit the polls option under Advanced Settings. You may ask a single-answer question or a multiple-choice question. See Adding a poll to a RingCentral Meetings Webinar for the detailed instructions. 

How do I generate reports after my RingCentral Meetings Webinar?

You can generate reports after your RingCentral Meetings Webinar from your online account. See Generating a RingCentral Meetings Webinar report for detailed instructions. 

How do I manage my email communications for my RingCentral Meetings Webinar?

You can manage the email communications for your RingCentral Meetings Webinar on your online account. See Configuring company-wide settings for RingCentral Meetings Webinars to know how to manage and customize your email settings, as well as your Webinar branding and logo. 

Can I share registration information with Marketo or Pardot marketing automation tools?

Yes, you can share registration information with Marketo or Pardot. Click on the links below to learn more about them:

Integrating RingCentral Meetings Webinar with Marketo 
Integrating RingCentral Meetings Webinar with Pardot 
 

Related Article:

Getting started with RingCentral Meetings Webinar
RingCentral Meetings Webinar, faq, common questions, frequently asked questions
RingCentral Meetings Webinar Frequently Asked Questions
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Zed Christian Basilio
Katrina Espinase
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