04/29/19 18:48 PM  

RingCentral Phone Desktop - Logging in using your Phone Number

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SummaryThis article shows how you can log in to the RingCentral Phone fro Desktop using your RingCentral phone number.
Details

 

IMPORTANT: Your sign in method will depend on your Administrator's account settings. You should have received your sign in credentials when you set up your user account. 

If you are logging in to the RingCentral Phone for the first time, see RingCentral Phone Desktop - First Time Log In for more information.


See links to learn other ways on how to log in:

RingCentral Phone Desktop - Logging in using Google Login
RingCentral Phone Desktop - Logging in using Single Sign-on
RingCentral Phone Desktop - Logging in using your Email Address

 

RingCentral Phone - Logging in using your Phone Number


1. Click Phone if the option is set to Email.

User-added image


2. Enter your credentials in the following fields as necessary.

 desktop app login

1. Phone Number

Enter your RingCentral Direct Phone Number and Password or your RingCentral Main Company Number. It is recommended to sign in with your direct number, if you have one assigned to you.  

NOTE: Make sure that the location icon is set to the country where your account is located.

2. Extension

Use this field if you are signing in with the main company phone number and you do not have a direct phone number assigned to you. Leave this field blank if you are signing in with your direct phone number.   

NOTE: It is possible to sign in with the main number and extension, even if you have a direct number, but using your direct number is preferable. 

3. Password

This field is case sensitive.

4. Save Password

This checkbox allows you to save your password for the next time you launch the app.  

NOTE:  Signing out of the app will remove the saved password.  You will need to re-enter it the next time you launch the app.  

5. Click Sign In.

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