IMPORTANT: Your sign in method will depend on your Administrator's account settings. You should have received your sign in credentials when you set up your user account.
If you are logging in to the RingCentral Phone for the first time, see RingCentral Phone Desktop - First Time Log In for more information.
See links to learn other ways on how to log in:
RingCentral Phone Desktop - Logging in using Google Login
RingCentral Phone Desktop - Logging in using Single Sign-on
RingCentral Phone Desktop - Logging in using your Email Address
How do I log in to the RingCentral Phone for Desktop using my Phone Number
1. Click Sign In.
2. Click Phone if the option is set to Email.
3. Enter your credentials in the following fields as necessary.
1. Phone Number
Enter your RingCentral Direct Phone Number and Password or your RingCentral Main Company Number. It is recommended to sign in with your direct number, if you have one assigned to you.
NOTE: Make sure that the location icon is set to the country where your account is located.
Use this field if you are signing in with the main company phone number and you do not have a direct phone number assigned to you. Leave this field blank if you are signing in with your direct phone number.
NOTE: It is possible to sign in with the main number and extension, even if you have a direct number, but using your direct number is preferable.
This field is case sensitive.
4. Stay signed in
This checkbox is checked by default and allows you to remain logged in to the app even after the computer reboots.
5. Click Sign In.