07/25/19 15:11 PM  

Fax - Email-to-Fax Cover Page Settings | User | RingCentral

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SummaryThis article is about how do Users configure outbound fax settings.


How to set up Email-to-Fax cover page settings as User?

The Cover Page is used to identify who the fax is from and who the intended recipient of the fax is. It does not have to be used if not needed. Both Admin and Users can modify the Fax Settings, and select the default Fax Cover Page Template. For steps on how Admins can modify the outbound fax settings, go to Fax- Configure Outbound Fax Settings | Admin. Follow the steps below to configure email-to-fax cover page settings as User.

1. Log In to your RingCentral Account

2. Click Settings and select Outbound Calls/Faxes.

3. Select Fax Settings. You can now view and edit the Fax Settings and sender's Fax Cover Page information.

4. Set up your outbound fax settings, and then click Save


Cover Page Info

The following information will appear (auto-populated on the Cover Page) as the Sender's Information on the Cover Page when a fax is sent via the RingCentral Online Account, Email, RingCentral Phone for Mobile or RingCentral Phone.

• Company
• Address
• City
• State/Province
• Zip Code
• Country


Fax Number

The Fax Number selected from the drop-down list will serve as your Fax Number (Outgoing Caller ID for sent faxes) when sending via the RingCentral Online Account and Email.


Cover Page

The default Cover Page template will be used when you send a fax message via Email.

A preview is shown when you select from a list of available templates.


Faxes Sent via Email 

This section will let you add Email Address permitted to Send Faxes.

It also lets you enable or disable the option to Omit cover page when email subject is blank
• If this option is turned on (enabled), when you send a fax via email with a subject line the cover page will be used.
• If you send it without a subject line a cover page will not be used.
• If this option is disabled, a cover page is included each time you send a fax.

NOTE: You may go to the Fax Troubleshooting Checklist and Frequently Asked Questions article to find answers to questions related to faxing and basic troubleshooting steps for common fax failures. 

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